023: The Best Kind of Problem

This week’s ops meeting looked a little different. No fires.No big “fixes"...Just wins. And honestly, that’s exactly the kind of problem we love to have. 👏🏽

At NinjaZone & Wright’s, we always start our meetings with wins because they set the tone. But there’s a reason behind it. [Actually, three 😉]

1. Recognize the win. Celebrating success keeps us focused on what’s working. It’s easy to get caught up in what needs fixing, but recognizing progress builds motivation and culture.

2. Ask “HOW did you do it?” A “good job” ends the conversation. “How did you do it?” starts a new one. That’s where the real growth happens. When one gym or teammate finds success, it’s not just their win, it’s an opportunity for all of us to learn what’s working and use it to level up.

3. Keep stacking the wins. When the energy’s high, that’s the time to build. This week, several gyms reported an increase in birthday party bookings compared to last November, which is a huge win! Instead of moving on, we dug in: How can we make the birthday experience even better? How can we turn more party families into class families?

When things are going well, it’s not time to coast. It’s time to climb higher. Wins create momentum, and momentum multiplies when we use it intentionally.

So let’s keep recognizing, asking, and maximizing. The little wins add up fast when we keep learning from them.

Keep it rolling, - Casey

🎯 Real Talk - I know what some of you are thinking… a week with no fires? Too quiet. Like when your toddler’s been suspiciously quiet for five minutes and you just know there’s crayon on something that shouldn’t have crayon on it.

But this time, it’s the good kind of quiet. The kind that happens when things are actually working.

Wins feel awesome, but they’re not the finish line. They’re the signal that we’ve got the traction to keep building. It’s like hitting every green light on the drive. You throw a fist pump, turn up the music, and keep rolling while the momentum’s good.