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018: The Sweet Spot Between Chaos and Order
018: The Sweet Spot Between Chaos and Order: Chaos can feel energizing and even productive, but without balance it quickly leads to burnout. Real growth comes from learning when to lean into structure and when to tap into creativity. The key is using chaos as a tool, not a lifestyle, and pairing it with order to keep both momentum and stability.
Sep 12


017: Doors Don’t Open Themselves
017: Doors Don’t Open Themselves: Great leadership and career growth often come down to simple choices; each one either opens a door or closes it. Small acts of initiative, like helping before being asked, build trust and credibility that lead to bigger opportunities over time. The question to ask: is this choice opening a door or shutting one?
Sep 4


016: Everything is Figureoutable.
016: Everything is Figureoutable: Losing a star coach is tough, but it’s part of the job. With values-based hiring, flexible roles, and a “figureoutable” mindset, there’s always a path forward. From short-term fixes to creative recruiting, the key is breaking it down, writing it out, and tackling the plan step by step.
Aug 28


015: Why Leaving Work Makes Us Better at Work
015: Why Leaving Work Makes Us Better at Work: Stepping away for an offsite gives us the chance to breathe, reconnect, and get on the same page. It’s where we swap the daily grind for big-picture thinking, stronger relationships, and a fresh burst of energy before the busy season hits.
Aug 21


014: The System That Keeps Us Growing (Without Losing Our Minds)
014: The System That Keeps Us Growing (Without Losing Our Minds): Feeling maxed out but still craving growth? An operational management system (like EOS®) gave us the clarity and structure to grow without burning out, and it can do the same for you.
Aug 13


013: "Gossip is a fireable offense!"
013: "Gossip is a fireable offense!": Gossip may seem harmless, but it quietly erodes trust and team culture. Here's some real-life strategies to redirect gossip in the moment (without awkwardness or shame) and shows how small shifts in conversation can protect the bigger mission.
Aug 6


012: The Back to School Wave
012: The Back to School Wave: Back-to-school stress isn’t chaos...it’s a pattern. When routines shift, emotions spike, and tension rises, leaders can ride the wave instead of wiping out. Spot it, name it, and bring the calm.
Jul 31


011: Wait.. Am I the Drama???
011: Wait... Am I the Drama?: Escalation is inevitable, but drama doesn’t have to be. This post explores how intentional leadership turns tension into clarity, using simple gut-checks to lead with purpose.
Jul 24


010: Thinking Camp - Too Many Open Brain Tabs, Not Enough Clarity
009: Thinking Camp - Too Many Open Brain Tabs, Not Enough Clarity. The biggest breakthroughs don’t happen in the middle of meetings and the mess - they happen when we finally make space to think. It's OK to press pause on the noise to focus on the ideas that have been waiting patiently in the "parking lot".
Jul 15


009: To AI or Not to AI…That Is the Question (...and we’re asking the same thing)
009: To AI or Not to AI…That Is the Question (...and we’re asking the same thing). AI can boost efficiency, but only if it enhances the customer experience, not replaces it. We’re taking a hybrid approach that keeps the human touch while letting tech handle the off-hours questions.
Jul 8


008: Lease Negotiations, Surprises, and Lessons Learned
008: Lease Negotiations, Surprises, and Lessons Learned. A surprise landlord change hit us with a steep rent hike, and a hard lesson. If you lease your space, now’s the time to get proactive about your terms before someone else holds all the cards.
Jul 3


007: Don’t Be the Bottleneck (Even on a Beach in Hawaii 🏝️)
007: Don’t Be the Bottleneck (Even on a Beach in Hawaii 🏝️). Stepping away for 27 days, and nothing breaks. The secret isn’t magic, it’s building systems that work without you so your business can thrive while you actually live your life.
Jun 25


006: Track Progress, Not Just Policies
006: Track Progress, Not Just Policies. A parent’s simple question uncovered a bigger issue: progress wasn’t being tracked, and the system was stalling kids. Instead of changing the rules, we fixed the root, proving that real solutions beat quick yeses every time.
Jun 18


005: Control the Cascade of Communication
005: Control the Cascade of Communication. When communication breaks down, it’s not usually the message, it’s the method. Here’s how to stop playing corporate telephone and start making messages stick.
Jun 11


004: Fix the Summer Slump
004: Fix the Summer Slump. Summer can be slow, unless your ads speak directly to bored kids, busy parents, and families craving structure (& less screen time). Here’s how we’re crafting scroll-stopping messages that make NinjaZone the obvious “yes” this season.
Jun 4


003: Why I Never Cancel Meetings (And You Shouldn’t Either)
003: Why I Never Cancel Meetings (And You Shouldn’t Either) Canceling meetings might feel harmless, but it chips away at trust, time, and team culture. Here’s why showing up (especially when it’s easy not to) is one of the most powerful things a leader can do.
May 28


002: The Messy Art of Scheduling
002: The Messy Art of Scheduling. Slashing hours solved our payroll problem, but created a people problem overnight. Here’s how we’re fixing it with better systems and smarter scheduling.
May 21


001: The Overwhelm Audit
001: The Overwhelm Audit. Sometimes it's not about the person being the “wrong fit.” Maybe it's a system problem.
May 14
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